Every day, we deliver to customers across South Africa, ensuring that we provide the very highest levels of responsiveness to you at all times. We have partnered with Aramex to offer the following service :-
For stock held locally :-
1. All orders are dispatch within 24 hrs during the working week (Mon-Fri)
2. All deliveries take 2-5 working days (depending on how far from Pretoria you are)
3. Delivery only takes place during working hours and during the working week
4. Delivery is only to a physical address, we do not deliver to a P O Box
5. If a special delivery or instruction is required, please email us on email@example.com to find out how we can help you
6. Aramex collects Mon - Fri at around 1 pm from us. So any orders after 12 pm are rolled over to the next working day. This also applies to Express deliveries.
7. Aramex do not collect from us or deliver to you on Public Holidays or Weekends. This also applies to the Express deliveries.
For orders under R499 we charge the following :-
1. For Gauteng we charge of R50
2. For all other provinces we charge R70
Orders over R499 are free!
Express delivery is R100 extra and is within 24 hrs Mon - Fri, as long as the order is place before 12 pm. Weekend and Public holiday will take 48 hrs. This service is only available in major cities.
For items imported weekly :-
Please see delivery times specified on every items page. For some items, stock is held overseas and brought in weekly. We bring these items in weekly using DHL and then we courier them to you with Aramex. Delivery on these items is approx 3 weeks (depending on customs delays). Once here, these items are couriered to your door with Aramex (as per locally stocked items). If an order contains a mixture of locally held stock and imported stock, we will wait for the imported stock to arrive and send the order out once all items are available.
We also keep you updated, via email,with every step of your delivery. So you will know how close to receiving your order you are!