Our courier delivery service is fast and efficient. And to keep it this way, we have partnered with Aramex to offer the following services :-
All orders over R350 are delivered FREE! Under R350 there is a R60 delivery charge.
Standard Door To Door Courier Delivery (Aramex) = R60 :-
1. All orders are dispatch within 24 hrs during the working week (Mon-Fri)
2. All deliveries take 3-5 working days (depending on if you are in a major city or not)
3. Delivery only takes place during working hours and during the working week
4. Delivery is only to a physical address, we do not deliver to a P O Box
5. If a special delivery or instruction is required, please email us on firstname.lastname@example.org to find out how we can help you
6. The cut off time for deliveries is 1 pm Mon - Fri. And order placed after 1 pm or over the weekend is rolled over.
7. Our couriers do not collect from us or deliver to you on Public Holidays or Weekends.
We also offer an overnight service at the very reasonable rate of R200 per order, no matter the value. The order must be placed by 1pm in order for it to be delivered by 10am the following morning. Any order not paid for by 1pm will be rolled over to the next day. This service is ONLY available for major cities.
We use Aramex DPX courier 'Door to Door' service. This service takes approx. 7 days (depending on where you are) and does not include Import Tax or Duties. We have a standard rate of R300 ($21UDS) for any country outside of South Africa. All orders are dispatched within 48 hrs of payment - Mon-Fri. Our couriers do not pick up from us on Saturdays, Sundays or Public Holidays. You will be kept up to date with any Delivery Status updates via email, as well as being sent an email with a tracking page link.
If nobody is available at the address at the time of delivery, our courier will make a second attempt to deliver on the next working day. The courier will try once more (third attempt), and if at that time there is still no one to sign for the parcel, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be refunded in the same payment method which was used for the order. Should a delivery fee have been charged on the order, this will not be reimbursed, given that the courier has attempted delivery on numerous occasions.